In this episode, host Jamie Davis travels to Chicago to attend the NTI 2011 conference (National Teaching Institute) put on by the AACN (American Association of Critical-care Nurses). They have put together two groundbreaking initiatives to combat preventable medical errors through their Healthy Workplace initiative and the recently released silent treatment study.  Joining Jamie on the panel are Anne Robinson RN, BSN, Anna Dermenchyan, RN, BSN, CCRN-CSC, and Dorrie Fontaine, RN, MSN, DNSc, FAAN.

You’ll find links to these resources and more at the Insights in Nursing Website, www.InsightsinNursing.com.